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The 2017 CIO Summit Hosted by Hospitality Upgrade Magazine

The 2017 CIO Summit hosted by Richard Siegel and Hospitality Upgrade Magazine was held from September 6-8, 2017 at the Kimpton Hotel Born in Denver, Colorado. The two-day conference included a mix of programs and networking for technology leaders at major hotel companies, casinos, cruise lines and timeshare companies. My presentation at the Summit, "Hey Alexa, book me a room at..." is available below.

My presentation discussed the legal and practical challenges and opportunities AI and voice-activated devices present to the travel and lodging industries. Topics include terms of use, privacy and data security, and potential liabilities associated with the use of these devices. A huge thanks to Richard and his team for inviting me to attend and present.

If you have any questions, feel free to contact me at gduff@gsblaw.com or at 206.816.1470.

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    Greg Duff founded and chairs the firm’s national Hospitality, Travel and Tourism group. Greg’s practice is directed at the variety of operations-oriented matters faced by hospitality and travel industry members, including ...

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Greg Duff, Editor
Greg Duff founded and chairs GSB’s national Hospitality, Travel & Tourism group. His practice largely focuses on operations-oriented matters faced by hospitality industry members, including sales and marketing, distribution and e-commerce, procurement and technology. Greg also serves as counsel and legal advisor to many of the hospitality industry’s associations and trade groups, including AH&LA, HFTP and HSMAI.

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